Privacy Policy

Data Processing & Your Rights

Information We Collect

When you fill out a contact form or send an inquiry, we collect your name, email address, phone number, and the content of your message. Our servers also log technical data such as your IP address, browser type, and operating system for security and analytics purposes. We use a self-hosted analytics tool that does not share data with third parties.

Categories: form data, technical data
How We Use Your Data

Your personal data is used solely to respond to your inquiries, provide quotations for subsea coupling products, and improve our website experience. We do not sell, rent, or trade your information. Processing is based on your consent (when you submit a form) and our legitimate interest in business communication.

Purpose: communication, analytics
Cookies & Tracking

This site uses essential cookies for session management and a single analytics cookie to count page visits. No advertising or third-party tracking cookies are placed. You can disable cookies in your browser settings, but some site features may not function correctly.

Category: essential, analytics
Data Storage & Retention

Your data is stored on secure servers located in India. We retain form submissions for 24 months after the last contact, after which they are permanently deleted. Technical logs are kept for 6 months. We do not transfer data to countries without adequate protection laws.

Retention: 24 months (forms), 6 months (logs)
Third-Party Processors

We use a hosting provider (data center in Mumbai) and an email delivery service for transactional messages. Both are contractually bound to process data only on our instructions and maintain appropriate security measures. No payment processors or CRM platforms are involved.

Processors: hosting, email service
Your Rights

You have the right to access, correct, delete, or port your personal data at any time. You may also withdraw consent for future processing. To exercise these rights, contact us using the details below. We will respond within 30 days. These rights apply under applicable data protection laws including GDPR and CCPA where relevant.

Rights: access, deletion, portability, opt-out
Contact for Privacy Requests

For any questions or to submit a privacy request, write to us at 39, Padmini Villas, NishthaGunj, call +91 55 49479899, or email info@sjcbrands.com. We are the data controller for all information collected on this site.

Last updated: 2025-01-15
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